Your EAC Electricity Bill Explained: Tariffs, Fuel Adjustment and Cutting Winter Costs

An EAC household bill usually covers two months and adds up five things: the tariff for the kWh you used, small fixed charges, the fuel adjustment, two levies and VAT at 9%. Once you know which line is which, you can check whether the reading is real, see how much of the bill moves with oil prices and spot where winter use is going.

Below we go through the bill line by line using the tariffs that apply from May 2026, then cover readings, smart meters, paying, complaints and solar. For choosing and running heating, see our separate guide to heating your home in a Cyprus winter; this page is about understanding and controlling the bill itself.

How often does EAC send electricity bills?

Most homes are billed every two months (bi-monthly), and EAC's domestic tariff sheet sets the fixed charges per bi-monthly bill. EAC also issues monthly bills to some customers. The bill shows the billing period, the previous and current meter readings and whether the current reading is actual or estimated. Check that line first: a run of estimated bills followed by an actual reading is the most common reason for a sudden "catch-up" bill in late winter.

If you are new to Cyprus and have not yet put the account in your name, start with our guide to setting up electricity and water.

Which EAC tariff code am I on: 01, 02 or 08?

Your tariff code is printed on the bill. EAC's 2026 tariffs were approved by the regulator, CERA, and apply from the meter reading at the end of April 2026 for monthly bills and from the 1 May 2026 reading for bi-monthly bills. These are the domestic codes in the current tariff sheet (checked 19 October 2026, before VAT and before the fuel adjustment):

Two things stand out. First, the gap between day and night on code 02 is now less than a tenth of a cent, so switching to it for "cheap night electricity" makes little sense under the 2026 tariffs. Second, the energy charge looks much higher than in 2025 because EAC raised the fuel price built into the tariff from €300 to €600 a tonne. That does not mean electricity doubled: more of the fuel cost now sits inside the energy charge and less in the fuel adjustment line.

Code 08 is open to people who, or whose permanent household members, receive public assistance, the Guaranteed Minimum Income, child benefit for three or more children, the low-income pensioners' allowance or the single-parent benefit, certain disability and care allowances, and people with listed medical conditions such as peritoneal dialysis or multiple sclerosis. You must be a Cypriot or EU/EEA citizen (or have equal rights) living legally in the government-controlled areas, and the account must be in your or your spouse's name. See EAC's list of beneficiaries and apply online.

What are the network, meter and supply charges?

The main lines on an EAC Supply bill mean:

• Energy charge: the cost of generating the electricity you used.
• Network use: the cost of the transmission and distribution grid, including the transmission system operator.
• Ancillary services: keeping the system stable; the 2026 domestic tariff sheet shows no separate ancillary charge for codes 01 and 02.
• Meter data management: reading and handling your meter data (€0.94 per bill on codes 01 and 02).
• Supply: the supplier's own costs, such as billing (€8.00 per bill).

The two fixed charges are paid even if you use nothing, which is why a holiday home that sits empty still gets a small bill.

How is the fuel adjustment calculated, and where is it published?

Most of Cyprus's electricity is still made by burning imported fuel, so the price moves with fuel costs. EAC calculates a weighted average fuel price for each month, which includes the fuel itself, CO2 emission allowances and the charges of the oil stocks agency, and compares it with the €600 base. The difference is multiplied by a coefficient that CERA reviews every six months. For low-voltage (household) customers the coefficient from April 2026 is 0.00026244 euro per kWh for every euro of difference.

In plain terms: when fuel costs more than €600 a tonne you pay an extra charge per kWh, and when it costs less the line becomes a credit. EAC publishes each month's figure on its fuel price adjustment page, with a spreadsheet of figures back to 2013. The first period under the new base, April–May 2026, came to 2.67 cents per kWh for households. Because EAC holds large fuel stocks, rises and falls in world oil prices reach your bill gradually, and a bi-monthly bill picks up the adjustment with a lag of about two months.

What are the PSO and RES levies?

• Public Service Obligations (PSO): this funds the lower tariff for vulnerable customers. EAC's PSO page gives a rate of 0.051 cents per kWh since January 2025.
• RES and Energy Saving Fund levy: collected by EAC for the Ministry of Energy's fund for renewables and energy saving. Parliament kept it at 0.5 cents per kWh for 2025; check your own bill for the rate currently applied.

What VAT is charged on household electricity?

VAT on household electricity is 9% instead of the standard 19%. It was due to end on 31 March 2026, and the government extended it to 31 March 2027. As of October 2026 no decision has been announced for after that date.

Rough check (our own calculation, not an EAC figure): on code 01, 17.89 + 3.93 + a fuel adjustment of about 2.67 + the two levies comes to roughly 25 cents per kWh, or about 27 cents with 9% VAT, plus around €9.75 of fixed charges and VAT per bill. The quickest real check is to divide your own bill total by the kWh it shows.

What if my bill is estimated, and how do I submit a reading?

If the meter reader cannot get to your meter, they leave a card. You then have two days to give your reading through EAC's online meter reading form, the EAC mobile app or the free number 80006000. You will need the meter number and your 10-digit premises number from the bill. If you miss the window, the bill is based on estimated use.

If an estimated bill has already arrived and looks wrong, send your actual reading by phone or the online form; EAC checks it and reviews the bill. Take a dated photo of the meter whenever you send a reading.

Is EAC installing smart meters?

Yes. EAC and Cyta are rolling out smart meters across the island, at no cost to customers. By early July 2026 about 365,000 were installed, with EAC expecting to reach 400,000 by August 2026 and plans for about 100,000 more after that. The supply may be off for up to 20 minutes during the swap. Smart meters reduce estimated bills, and time-of-day tariffs are being prepared, but as of October 2026 they still need CERA approval and no rates have been announced.

How can I pay my EAC bill?

EAC's payment page lists:

For card payments you need the bill number, the exact amount and the three-digit code on the bill's tear-off part. For bill questions call EAC Supply on 1818; for faults and outages call 1800.

How do I dispute a bill or complain about EAC?

1. Write to EAC (as supplier or distribution operator) explaining the problem, with your account number, photos of the meter and copies of the bills.
2. EAC must reply within its published response times.
3. If you disagree, write again within seven days of its decision.
4. If it is still unresolved, file a written complaint with CERA, which can order EAC to put things right.

CERA also lists the other licensed electricity suppliers you can switch to. Switching is free and should be completed within three weeks.

What about solar panels: net metering or net billing?

The household net metering scheme closed to new applicants: agreements were only offered to people who applied to connect by 31 December 2025. If you already have it, your bill offsets what your panels export against what you import. New systems go on net billing, which is open to houses and is designed around using the power you generate yourself; read the net billing agreement on EAC's site before you sign with an installer. See EAC's PV schemes page, and our guide to solar and sustainable living for grants.

How can I cut my EAC bill this winter?

1. Read your meter on the first of each month and note the kWh. Comparing week by week shows exactly what a cold spell or a guest costs.
2. Never pay a large estimated bill without checking. Submit a reading and ask for a review.
3. Use the app's consumption history to compare this winter with last winter, and the EAC energy and appliance cost calculator to see which appliances cost most.
4. Put the electric water heater on a timer. Many homes heat a cylinder all day; an hour or two before showers is usually enough, and on sunny days the solar heater may do it alone.
5. Spread the cost. The monthly instalment plan turns big winter and summer bills into equal payments.
6. Do not switch to code 02 for heating alone. Under the 2026 tariffs the night discount is tiny.
7. Heat smarter, not more. Our heating guide compares heating options and costs, and winter in Cyprus covers insulation and damp.

What to do next

1. Find your tariff code and the actual/estimated mark on your last bill.
2. Divide the bill total by the kWh used to get your real price.
3. Download the EAC app and switch to emailed bills.
4. Check the fuel adjustment page each month, and budget with our cost of living in Cyprus 2026 guide.

Tariffs and rates checked on 19 October 2026. The fuel adjustment changes every month and the 9% VAT rate runs to 31 March 2027, so check EAC's pages before you budget.